FAQ

1. Do you offer Cash on Delivery (COD)?
No, we do not offer COD. All orders must be prepaid through our secure payment gateway.

2. Do I need to create an account to place an order?
No, creating an account is not mandatory. However, registering allows you to easily track your order, receive special offers, and manage your past purchases.

3. Do you deliver all over India?
Yes, we offer free shipping across India.

4. How long will it take for my order to get delivered?
Delivery typically takes 5-7 business days, depending on your location.

5. How do I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS. You can also use the ‘Order Tracking’ option on our website to check the delivery status.

6. Can I change my delivery address or phone number after placing the order?
Yes, changes can be made before the order is shipped. Please reach out to us on WhatsApp (+91-8448592367) for any update requests.

7. Do you take orders over the phone?
We do not take phone orders. Please place your orders directly through our website for a secure and smooth experience.

8. Are there any shipping charges?
No, shipping is completely free within India.

9. I placed an order twice. What should I do?
Please contact us immediately on WhatsApp or email us at info.anjaniclothing@gmail.com so we can cancel the duplicate order and initiate your refund.

10. What should I do if I miss my delivery?
Our courier partners make up to 3 delivery attempts. If you’ve missed your delivery, contact us via email or WhatsApp, and we will help you reschedule it.

11. What dyes or colors are used in your sarees?
We use Azo-free dyes, which are eco-friendly and safe for your skin.

12. I received an incomplete order / missing item. What do I do?
Please email us at info.anjaniclothing@gmail.com with your order number, and we will resolve the issue as soon as possible.

13. I want to return my order. How do I do that?
If you are unsatisfied with your order, please refer to our Return & Exchange Policy or contact our support team within the specified return window for assistance.

14. Do you take bulk or custom orders?
Yes! We’d love to be a part of your event or requirement. Please email us at info.anjaniclothing@gmail.com with your details.